UserNote vs Featurebase
Just the feedback board, at one flat price.
Featurebase is an all-in-one customer platform: an AI help desk, live chat, a help center, feedback boards, a roadmap and a changelog, priced per team seat. UserNote does one job: a small feedback widget and public roadmap, for one flat price.
| Feature | UserNote | Featurebase |
|---|---|---|
| What it is | Feedback board and public roadmap | Help desk, live chat, AI agent, help center, feedback boards, roadmap, changelog and surveys |
| Paid plan | $19/month, flat | Growth from $29 per seat/month billed yearly ($37 monthly); Professional $59 and Enterprise $99 per seat |
| What the price grows with | Nothing: unlimited boards, ideas and voters | Team seats, plus $0.49 per AI resolution |
| Free plan | 1 board, 50 ideas at a time, unlimited voters | 1 seat; unlimited feedback and end users |
| Voting without an account | Built in, always on | Optional “guest voting” setting; guests don’t get updates |
| Public roadmap | Every plan, including free | Yes |
| Changelog | Not yet | Yes |
| Integrations (Jira, Linear, Slack, CRM…) | Slack notifications (Pro); others not yet | Yes, on paid plans (Salesforce and HubSpot on Professional) |
| Team logins | One login per account | One per seat |
| Remove branding | Included in Pro | Paid add-on |
Featurebase details checked on 14 October 2026 from their pricing page and help docs. Prices may have changed since; check theirs before deciding.
Choose UserNote if…
- you already have a help desk and just want a feedback board and roadmap
- you want a price that doesn’t grow as your team grows
- you want a tiny widget that won’t slow your app down or clash with your styles
- you’d like your data stored in the UK, with no cookies or tracking
- you’d rather support an independent tool run from the UK, and want to export your ideas to CSV at any time
- you’re moving from Featurebase: import its CSV export into a board, with statuses and vote counts
Choose Featurebase if…
- you want support, chat, help docs and feedback in one product
- you want an AI agent to answer support questions
- you need a changelog, integrations or several teammates with their own logins
- you’re one person and want a free board with no limit on ideas
Other comparisons: UserNote vs Canny · UserNote vs Frill · UserNote vs Nolt · UserNote vs Upvoty · UserNote vs UserVoice · UserNote vs Productboard · UserNote vs UserJot · UserNote vs Sleekplan · UserNote vs FeatureOS · UserNote vs ProductLift
Featurebase is a trademark of its owner. UserNote is not affiliated with or endorsed by Featurebase.
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